Refund and Returns Policy
GreenEarth Advice
This Refund and Returns Policy explains how refunds, cancellations, and access to digital products are handled on the GreenEarth Advice website. GreenEarth Advice offers only digital products, including professional ebooks, mini learning collections, short films, documentary downloads, curated music releases and sample packs, creative resource libraries, and digital creator toolkits.
By purchasing any product from GreenEarth Advice, you agree to the terms outlined below.
Digital Products Only
All products sold on GreenEarth Advice are delivered in digital format.
No physical items are shipped.
Your purchase may include downloadable files such as ebooks, video files, audio files, templates, artwork packs, study guides, and digital toolkits.
Instant Access After Purchase
Once your payment is successfully completed, you receive immediate access to the digital product files through your account or download link.
Because access is granted instantly and the files can be stored by the buyer, all purchases are considered final.
Refund Policy
Due to the nature of digital content, GreenEarth Advice does not offer refunds, returns, or exchanges after a product has been delivered.
This policy applies to all digital products, including but not limited to:
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Ebooks and mini ebook collections
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Short films and documentary downloads
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Digital music albums and sample packs
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Creative resource libraries
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Creator toolkits and planning systems
Once access to the files is provided, the sale is non-refundable.
Non-Delivery or Technical Access Issues
If you experience a genuine technical issue that prevents you from accessing your purchased files, we will provide reasonable assistance to restore access to the product.
This may include reissuing download links or correcting delivery errors.
Technical support for access issues does not qualify for a refund.
Incorrect Purchases
Please carefully review the product description before completing your purchase.
Refunds are not issued for:
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Accidental purchases
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Change of mind after purchase
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Incompatibility with your personal software or devices
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Lack of use after downloading
All product formats and usage details are clearly described on each product page.
Duplicate Purchases
If the same digital product is purchased more than once under the same customer account due to a system error, access will be provided to the original product only.
Duplicate access does not create eligibility for a refund.
License and Usage
All digital products sold by GreenEarth Advice are intended for personal or internal professional use only, unless otherwise stated on the product page.
You may not resell, redistribute, share, or make the files publicly available.
Refund requests based on misuse or misunderstanding of usage rights are not accepted.
Policy Updates
GreenEarth Advice reserves the right to update or modify this Refund and Returns Policy at any time.
Any changes will take effect immediately upon being published on this page.
Acceptance of This Policy
By completing a purchase on GreenEarth Advice, you confirm that you have read, understood, and agreed to this Refund and Returns Policy.